EveryCloset 技术支持 · Support
获取帮助
EveryCloset 是一款衣橱管理与穿搭记录 App。你可以在 App 内直接提交反馈，也可以通过下方邮箱联系我们。
反馈与联系
在 App 中前往关于 → 用户反馈，填写问题说明并提交；如需回复，可留下邮箱。你也可以发送邮件至 2812453128@qq.com。
会员、点数与购买恢复
- 前往我的 → 账户与点数查看会员与已购图像点数。
- 如更换设备或购买未显示，请在同一页面选择恢复购买，并使用购买时的 Apple 账户。
- 会员由 Apple 管理。取消订阅请前往 iPhone 设置 → Apple 账户 → 订阅；取消后权益持续到当前付费周期结束。
- 图像点数包为消耗型项目，购买后可用于 AI 平铺图和虚拟试穿。
AI 功能与照片
使用需要上传照片的 AI 功能前，App 会单独说明发送内容与接收方并征求你的同意。拒绝后，你仍可手动录入衣物。你可在关于 → 隐私政策 → AI 照片上传中随时更改选择。
账号与数据删除
你可以在设置 → 数据管理中管理本机和 iCloud 衣橱数据。要删除 EveryCloset 服务账户及其关联数据，请前往设置 → 账户与点数 → 注销账号。注销不会取消 App Store 订阅，也不会删除本机或 iCloud 衣橱数据。
更多信息
Get help
EveryCloset is a wardrobe management and outfit logging app. You can send feedback in the app or contact us at the email address below.
Feedback and contact
In the app, go to About → Feedback, describe the issue, and submit it. You may leave an email address if you would like a reply. You can also email 2812453128@qq.com.
Membership, credits, and restoring purchases
- Go to Profile → Account & Credits to view your membership and purchased image credits.
- If you changed devices or a purchase is not shown, choose Restore Purchases on that screen while using the Apple Account that made the purchase.
- Apple manages memberships. To cancel, go to iPhone Settings → Apple Account → Subscriptions. Benefits continue through the current paid period.
- The image-credit pack is consumable and can be used for AI flat lays and virtual try-ons after purchase.
AI features and photos
Before an AI feature sends a photo, the app explains what is sent and to whom, then asks for your consent. You can decline and continue using manual wardrobe entry. Change this choice at any time in About → Privacy Policy → AI Photo Upload.
Account and data deletion
Manage on-device and iCloud wardrobe data in Settings → Data Management. To delete your EveryCloset service account and linked data, go to Settings → Account & Credits → Delete Account. Deleting the service account does not cancel an App Store subscription or delete your on-device or iCloud wardrobe data.